❓ Help Centre

Answers to all your questions about 111brt

From opening an account to depositing funds, bonuses, games and safe play — find answers to all your questions in one place, explained simply.

Frequently Asked Questions

The questions that come up most often when using 111brt are answered here in plain language. Detailed answers about creating an account, depositing and withdrawing via bKash or Nagad, cricket betting, slots, bonuses and responsible gaming are below. If you cannot find the answer to your question, contact our 24/7 live chat support.

Account and Registration

To open an account at 111brt, you need an active mobile number and a valid email address. You will need to provide your name, date of birth and contact details on the registration form. Only those aged 21 or above can register. The whole process takes just a few minutes.

No. Only one account per user is allowed. If you try to open multiple accounts with the same mobile number or email, those accounts may be suspended and any bonuses will be cancelled. 111brt strictly enforces this rule to ensure fair play.

Use the "Forgot password?" option on the 111brt Login page. A reset link or code will be sent to your registered mobile number or email address. Set a new password using the code and you will be able to log in again. If you have trouble, let us know via live chat.

After registration, a one-time OTP code is sent to your mobile. Enter the code within the given time and your account will be activated. For large withdrawals, 111brt may ask for additional identity verification — the support team will guide you through that process.

Yes, 111brt is fully mobile-friendly. You can use the site from any Android or iOS smartphone browser with no need to download a separate app. Cricket betting, slots, live casino — all features work equally well on mobile.

Deposit and Withdrawal

Deposits via bKash are usually instant — in most cases your 111brt balance is credited within seconds to a few minutes at most. If there is a delay due to network issues, contact live chat with your transaction reference number.

The minimum deposit at 111brt is ৳200 — by bKash, Nagad, Rocket or bank transfer, regardless of method. The minimum withdrawal is ৳1,000. Withdrawal requests will not be processed if your balance is below this limit, so check your balance before withdrawing.

Yes, you can deposit at 111brt using bKash, Nagad, Rocket and direct bank transfer — four methods in total. The minimum deposit for each method is ৳200. Choose whichever method suits you — all are safe and fast.

Withdrawals at 111brt are generally processed within 15 minutes to 2 hours. For bank transfers, the bank's own processing time may add to this. Before requesting a withdrawal, make sure your account is verified and any bonus wagering requirements have been met.

111brt does not charge any deposit or withdrawal fees. However, your mobile banking provider (bKash, Nagad, Rocket) or bank may apply their own transaction charges — that depends on their own policies. Check the charges of the relevant service before making a transaction.

Games and How to Play

To bet on BPL matches at 111brt, first deposit funds into your account, then go to the Cricket section. You can place bets before the match starts or live during play. You can bet on various markets — match winner, toss, top batter, highest wicket-taker and more. Bet amounts and odds are clearly displayed on screen.

RTP (Return to Player) is a theoretical percentage that shows how much of the total amount wagered on a slot game is returned to players over the long term. For example, a 96% RTP means there is an average chance of getting back 96 units for every 100 wagered — but this is a long-term mathematical average, and the result of each spin is completely random.

Yes, live dealer games from Evolution Gaming and Ezugi are available in the 111brt Casino section. Games include live roulette, live blackjack and live baccarat among others. Games are played via real-time streaming with a real dealer, making the experience just like a genuine casino.

All slots and casino games at 111brt are made by reputable game developers (Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming) who use RNG (Random Number Generator) technology tested by independent bodies. The result of every spin or bet is completely random and cannot be manipulated by anyone.

Aviator is a popular crash game by Spribe. The rules are simple — a plane takes off and a multiplier keeps rising. You need to press the "Cash Out" button before the plane crashes. The longer you wait, the higher your potential win — but the risk of a crash also increases. Speed of decision is key.

Bonuses and Promotions

111brt offers a 150% bonus on your first deposit, up to a maximum of ৳5,000. For example, deposit ৳1,000 and you get a ৳1,500 bonus, giving a total balance of ৳2,500. Deposit ৳8,000 and the bonus is capped at ৳5,000, giving a total balance of ৳13,000. A 20x wagering requirement applies to the bonus.

A wagering requirement means that to withdraw bonus funds, you must place bets totalling a specified multiple of that bonus. For the 111brt welcome bonus, this is 20x. So if you receive a ৳1,000 bonus, you need to place a total of ৳20,000 in bets before the bonus can be withdrawn. You can track your progress in your account.

111brt has 4 VIP levels: Bronze — weekly cashback up to 0.2%; Silver — up to 0.4%; Gold — up to 0.6%; and Platinum — up to 0.8%. By playing actively you can move up to higher levels and earn more benefits.

As part of the 111brt VIP program, cashback is calculated at the set rate on your total wagers each week and credited to your account automatically. The more you play and the higher your VIP level, the higher the cashback rate. Cashback is paid at a set time each week.

Yes, 111brt offers special promotions on various occasions such as Eid, BPL and T20 tournaments. These offers may include free bets, reload bonuses or extra cashback. Check the Promotions page on the site or ask via live chat for the latest offers.

Security and Responsible Gaming

111brt is a safe and reliable platform. The site uses SSL encryption to keep your personal information and transaction data secure. Our servers are equipped with up-to-date security technology and your information is never shared with third parties.

111brt is for those aged 21 or above only. Providing your date of birth during registration is mandatory and age is verified. Any attempt by someone underage to create an account is cancelled immediately.

Responsible gaming is a priority at 111brt. If you feel your gaming habits are getting out of control, read our responsible gaming page. You can set deposit limits or take a temporary account break (self-exclusion). The support team will assist you with complete confidentiality.

To close your account temporarily or permanently, contact our 24/7 live chat or email [email protected]. As soon as your request is received, the support team will take the necessary steps. No marketing messages will be sent during a self-exclusion period.

The 111brt support team is available in Bengali seven days a week, twenty-four hours a day. For the fastest help, use the live chat on the site. You can also contact us by email: [email protected]. Responses are usually quick.

Still have questions?

Our Bengali support team is here for you at any time — get an answer in a minute via live chat.

Log in to 111brt

Live Chat Support

Instant help in Bengali 24/7. Start a live chat from any page on the site.

Email Support

For detailed questions, email us at: [email protected] — you will get a quick reply.